Subject: KeyRoad Enterprises Newsletter, September 2005


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KeyRoad Enterprises™ Newsletter

A CustomerCentric Selling® Affiliate

September 2005

 

About this newsletter

This month's newsletter contains the third article in a series of four dealing with sales through direct and indirect channel models. In June and July 2005, we featured articles dealing with "Building a Sales Pipeline" and "Developing a SOLUTION with your Prospect". This month the main article deals with Forecasting. I hope you will find it interesting.

This week, Culpepper Sales Study revealed a compelling list of reasons why your company and your sales force deserve to evaluate our services:

  • Fact: 94% of all sales veterans have had less than 5 days of any formal sales training
  • Fact: 87% of all sales managers have had less then 8 days of any formal sales training
  • Fact: 98% of all salespeople don't follow a consistent sales methodology
  • Fact: 93% of all sellers volunteer a price decrease without being asked
  • Fact: 87% of prospected inquiries are never followed up by a sales contract
  • Fact: 81% of all sales take five calls or more
  • Fact: 80% of all salespeople are willing to accept a 90% rejection rate
  • Fact: 40% of all sales veterans experience bouts of call reluctance severe enough to threaten their contribution in sales
  • Fact: 93% of all sales veterans have had no training on how to generate their own leads

With Q4 upon us and 2006 right around the corner, isn't it time for your company to evaluate and then implement a sales methodology that will bring discipline and consistency to your selling behaviors? Wouldn't you want your sales people's to generate the revenue and forecast accuracy you deserve?

Aside from promoting our services, our intent with this newsletter is to offer industry news, success stories you may relate to, new books we have found interesting reads, and other information that relates to organizational sales enablement and improvement of sales performance.

We always welcome your thoughts, comments, and suggestions. Email us at info@keyroad.com.
Good reading.

in this issue...

·  new books to read...

·  success story... L-3 Communications Infrared Products

·  newest white paper...
Forecasting: Why Bad Things Happen to Good People...

·  CustomerCentric Selling® book...
CCS® Public Workshop Schedule...
CCS® Newsletter...

·  MarketingSherpa 2005 Lead Generation Summits

·  in summary...



new books to read...

Three great books to consider this month. For your convenience, click on the Amazon logo to the left should you want to order these and see the other books on our recommended list:

The World is Flat by Thomas Friedman

The Tipping Point by Malcolm Gladwell

Don't Think of an Elephant by George Lakoff



success story... L-3 Communications Infrared Products

L-3 Communications Infrared Products is the manufacturer of the Thermal-Eye and NIGHTDRIVER technology. The company produces high quality, uncooled infrared camera cores and finished products. These thermal imaging cameras and the core technology are used in firefighting, security applications, industrial machine vision and preventative maintenance applications, public safety/law enforcement, and automotive applications.

Results achieved: (i) Improved 30 day forecast accuracy from 50 percent to 95 percent; (ii) Improved 60 day forecast accuracy from non- existent to 82 percent; (iii) Increased sales performance of the total channel to 140 percent of YTD quota by mid-year; (iv) Increased number of resellers who exceeded their YTD sales quotas from seven at the end of the first quarter to 15 by the end of the second quarter.

Read more details about this situation and see other success stories...



newest white paper...
Forecasting: Why Bad Things Happen to Good People...

Check out our newest white paper titled:

Forecasting: Why Bad Things Happen to Good People

Picture this. It’s the last week of the month. Each sales rep provides his manager his forecast with his best guess as to what will close this month. Taking this information, the sales manager prepares her forecast and submits it to her VP sales Americas. He turns around and prepares his forecast to his VP worldwide sales. When the forecast gets to the CFO, CEO, and the Board, the forecast has been touched by many with their own guesses, biases, and wishful projection to attain Nirvana this month. (This story applies to quarterly forecasts too, as many sales people know).

The month comes to a close and suddenly the sunshine, smiles, and optimism disappear as time comes to justify what transpired. Revenue was missed by 20% to 40%, less than 50% of the sales reps met their quotas, and the expenses and inventory increased significantly based on the original forecast. Does this sound familiar? If you have been in such a situation, and if you were the VP sales (worldwide, Americas, or regional), how did that make you feel?

Click here to read more and access the entire article...



CustomerCentric Selling® book...
CCS® Public Workshop Schedule...
CCS® Newsletter...

Heard of the latest buzz about "loading the lips of sales people" to enable them to diagnose a prospect's situation before they prescribe a solution? Get an insight into Sales Ready Messaging® by reading this best seller: CustomerCentric Selling®, written by Michael Bosworth and John Holland.

To determine if the CCS® methodology is right for your organization, experience it by participating in a CCS® Public Workshop. Click here to see the CCS® schedule of public workshops. When registering, please indicate "KeyRoad" as the referring party.

To minimize the number of emails you are receiving from us and our related affiliations, you can now access the CCS® newsletters directly from here. There is no need for you to subscribe to the CCS® newsletter. We will make sure to keep you up-to- date every month.

CCS® Newsletters



MarketingSherpa 2005 Lead Generation Summits

We all know how important lead generation is to our sales results. To that effect, KeyRoad invites you to save $100 off the admission to MarketingSherpa’s 2005 Business-to-Business Lead Generation Summit on October 24-25 in the Boston area and November 17-18 in San Francisco. Reserve your ticket by September 30th to save: http://SalesLeadSummit.MarketingSherpa.com

Attend these advanced training sessions:

  • 6 advanced training seminars on lead generation via search marketing (PPC & SEO), public relations (online & off) and web site revamps
  • 4 advanced training seminars on nurturing leads to shorten the sales cycle and measuring your results (includes email & client evangelism tactics)
  • 4 Case Studies presented by marketers at Sybase, Red Hat, B&K Precision Instruments, Miller Heiman, and XOSoft

Plus, non-stop networking with your peer at breakfasts, lunches, and evening reception. Please reserve your ticket by September 30th and save $100 off the admission at: To register, click here:



in summary...

We are open for business. We welcome the opportunity to learn more about your operations to determine if any of our services can help you achieve your sales goals. Let us know if you want to learn more about:

  • How to better use the telephone for success
  • Pipeline grading system development aligned with your prospect's buying cycle
  • Sales tools development for each stage of the sales cycle using the Sales Ready Messaging® process to help sales people be more effective and successful
  • Organizational sales training
  • Sales advisory and coaching services

We welcome your feedback and comments. Please send them to info@keyroad.com. We look forward to hearing from you.

Good selling,

Philippe Lavie
KeyRoad Enterprises™, a CustomerCentric Selling® Affiliate

 

Philippe started his career with the Portland Trail Blazers and after three years in the world of sports, co-founded an $8 million business in the online event and entertainment ticketing space.

Since then, Philippe Lavie has had 20 years of direct and channel sales, sales management, business development, and marketing experience in the information technology industry, both domestically and internationally with companies like Daisy Systems, Sun Microsystems, Onlink Technologies, MindCrossing, and OnDemand Inc. In 2002 he created a unique sales-performance improvement company, KeyRoad Enterprises.

Philippe holds an MBA from one of the leading French business schools, is fluent in English and French, and lives in San Francisco with his wife, Carol, a learning specialist, and their twins.

KeyRoad Enterprises
312 Douglass St.
San Francisco CA 94114
phone: (415) 229-9226
fax: (415) 934-1469
cell: (650) 996-0445

For more information or to arrange for an onsite Executive Overview, contact Philippe Lavie via email at: plavie@keyroad.com

To learn more about KeyRoad Enterprises, click here.

 

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KeyRoad Enterprises™ | 312 Douglass St. | San Francisco | CA | 94114