• Executive Overview of KeyRoad™ Services and the CustomerCentric Selling® Methodology - One day at your offices
  Learn the benefits of implementing the CustomerCentric Selling (CCS) methodology across your organization and how to emulate successes other companies have achieved through implementation of KeyRoad’s services.
  
  
• The CCS Sales Ready Messaging® Project/Workshop/Training - Two Days
  Bridging the gap between marketing and sales, this program will transform your messaging into benefits and results that your prospects need to achieve their goals. Tools and prompters will guide your sales people through conversations with senior executives around critical business issues—not feature/function monologues.
  
  
• Using the Telephone for Success
  One and one-half day with three one-hour live, personal-coaching sessions
  Improve and enhance skills to open doors; overcome call reluctance; work through screens and common objections; make the gatekeeper your ally; use voicemail to your advantage; access decision makers; establish questions for control; develop qualified, personalized phone scripts and messages.
  
  
• No More Cold Calling™
  One-day program
  Develop qualified leads and dramatically increase your chances of connecting with prospects. By applying the Referral Selling Process, your sales people will have an efficient, effective alternative to cold calling that delivers access to qualified, interested prospects.
  • Description of Program: NMCC system philippe.pdf
  • Related article: Either cold or hot.pdf
    
    
• Sales Training Program Using CustomerCentric Selling® Methodology
  Four days
  Ideal for employees that support your company's sales efforts, this training demonstrates how the CCS sales methodology can benefit you; how to implement CCS, and how to utilize the CCS tools. Participants will read case studies and be assigned evening homework.
  • Description of Workshop: CCS workshop desc.pdf
  • Agenda Example: CCS workshop agenda.pdf
    
    
• Sales Management Training [Prerequisite: Four-Day CCS Workshop]
  Two days
  Learn and develop the sales management tools necessary to maximize the benefits of CCS methodology.
  • Description of Workshop: CCS Sales Mgt desc.pdf
    
    
• CustomerCentric Services™ Training - Professional Services (Client Services) Management Empowerment Workshop
  Three days
  Participants learn a common perspective, language, and methodology to help sales and service organizations guide customers through implementation.
  • Description of Workshop: CCS services desc.pdf
    
    

• Post Training Adoption Services
  Project-based consulting
  Clients learn how to implement and manage their newly acquired sales methodology. Deliverables include:
  • Sales process evaluation
  • Sales process design or modification recommendations, where needed
  • Securing an outside expert to assist sales managers in implementing tools and behaviors needed for success
    
    
• Advisory Services
  Project-based consulting
  Knowing the challenges your company faces, KeyRoad™ helps identify and secure third-party service providers, with whom we have established relationships. Areas in which we can assist: value justification (ROI) development, direct and indirect channel strategies, international operations deployment and management, PR and advertising, marketing and messaging, and leadership coaching.

Register or learn more about any of these programs.